Vivocha, an italian startup which provides online customer care services to corporates clients has raised € 1.5 million from Vertis Venture and Principia II. This is a really great news in view of its participation to TechCrunch Italy which will be held in Rome on next 27th September 2012.
Vivocha, an italian startup with headquarter in Cagliari - Sardinia - and offices in Milan and San Francisco, offers an cloud-based platform of Customer Care Interactions addressed to corporate clients which want to improve the real-time management to target their audience aiming at maximizing and optimizing online sales and assistance services. By enabling all real-time channels of communication such as Chat, VoIP, Callback, and "share" functions (co-browsing, form sharing and content sharing) Vivocha
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